Many customers still have a question in their minds. Why don’t I find the FedEx official website to place an order but a FedEx agent? Isn’t the agent very troublesome? Why do people say that agents are troublesome? Suppose you want to buy foreign goods. If their prices on the official website are very high and they don’t get home directly, it will be slow to respond to and deal with problems.
So will you choose the official website? Everyone has to shop around to buy things. First of all, you will definitely think that it is better to have the official website for everything, but the price is very expensive, which will cause you to find other channels. As a FedEx agent, you can already choose us in terms of price, and as a first-level agent, if there is no advantage in price How do we let our customers choose us? Secondly, in terms of problem-solving services, many people reported that the customer service on the FedEx official website is very slow in handling problems. This kind of thing will not happen to our company. Every employee of our company is We are very dedicated to customers, and we will solve customer feedback problems immediately and provide timely
![What are the advantages of FedEx agents?]( "What are the advantages of FedEx agents?")
The logistics status of the package. The timeliness is controllable within 3-5 working days, and customs clearance is controllable within one working day. This is also our advantage. Many customers will still ask if you are an international express delivery service, is it an airport to the airport, but also to the airport to pick up? As a FedEx agent, do we let customers pick up the goods? But we, as express delivery, are different from air transportation.
Air transport is from airport to airport. Our international express delivery is door-to-door, direct delivery to your door. I would like to advise you again that you must purchase insurance every time you transport goods. After receiving the goods, if there is any damage or loss, please take pictures as evidence as soon as possible. We will assist you in making a claim to FedEx. No matter from which country and region the customer’s goods are imported to mainland China,
To ensure that the recipient has the ability to clear customs, our company does not provide customs clearance. Our company's tax package clearance means that the goods arrive in Hong Kong. If you have any other questions, you can call our toll-free number or the back-end contact information.